Please select the information relevant to your stay.
Your personal access code
Your personal access code is active only during your confirmed stay.
Standard access period:
Check-in: from 3:00 PM
Check-out: until 11:00 AM
If an Early Check-in or Late Check-out has been confirmed, your access period will be adjusted accordingly.
Please note: Your access code is automatically deactivated after your confirmed check-out time.
Room Access
Rooms 101–113
Watch the short guide to enter the building and find your room.
Rooms 201–206
Watch the short guide to enter the building and find your room.
Rooms 301–303
Watch the short guide to enter the building and find your room.
Arrival Map
Find your building, entrance, lift and parking area.
🍴 Your Berlin Guide
Restaurant picks (including a couple only locals know), how to use the U-Bahn and BVG app, the nearest supermarket and pharmacy, and what’s right outside your door.
Frequently Asked Questions
Useful information for a smooth and comfortable stay.
When can I check in?
Standard check-in is available from 3:00 PM. An earlier check-in is possible only if confirmed by us in advance.
When do I need to check out?
Standard check-out is until 11:00 AM. A later check-out is possible only if confirmed by us in advance.
Why isn´t early check in or late check out possible?
We need sufficient time between stays to fully clean, inspect and prepare the apartment for the next guests. Early check-in is therefore available from 2:00 pm at the earliest, and late check-out until 12:00 pm at the latest. Both options are subject to availability. If a time is not offered, it is unfortunately unavailable for that stay.
When is my access code active?
Your access code is active only during your confirmed stay. If an Early Check-in or Late Check-out has been confirmed, the access period will be adjusted automatically.
Is parking available?
Limited courtyard parking is available for an additional charge. First come, first served – a parking space is reserved only after confirmation by us. The entrance is approximately 2.00 metres wide and limited to a vehicle height of 2.05 metres.
Is daily housekeeping included?
Daily housekeeping is not included. Your apartment is prepared before arrival and cleaned after departure. Please contact us if you require assistance during your stay.
What should I do if I need assistance?
Please use the contact details provided in your booking confirmation or email us at hotel@art-apartments.de.
Need assistance during your stay?
Please use the contact details provided in your booking confirmation or email us at hotel@art-apartments.de.
We’ll be happy to help.